Privacy Policy

Introduction

TurboMetric AB ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website and services. We are the data controller responsible for your personal data and comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data We Collect

The data we collect depends on how you interact with our services. We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Financial Information: Details about your financial situation, goals, and concerns (only when you choose to share this with us)
• Communication Data: Records of our correspondence and interactions with you
• Technical Data: IP address, browser type, device information, and website usage data
• Marketing Data: Your preferences for receiving marketing communications

How We Use Your Information

We use of your data is based on legitimate interests, contractual necessity, and your consent where required. We use your personal information to:

• Provide financial guidance and consulting services
• Respond to your enquiries and support requests
• Improve our website and services
• Send you relevant marketing communications (with your consent)
• Comply with legal obligations and protect our legitimate interests
• Analyse website usage and performance through analytics tools

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Service providers who assist us in operating our website and delivering services
• Professional advisors such as lawyers, accountants, and consultants
• Regulatory authorities when required by law
• Third parties in connection with a business transfer or merger

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Client records are typically retained for seven years after the end of our professional relationship, unless a longer retention period is required by law. Marketing data is retained until you withdraw your consent or we determine it is no longer needed.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of processing in certain circumstances
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing based on consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) for processing by our service providers. When we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us about your personal data, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten) if you believe we have not complied with applicable data protection laws. Contact details are available at www.imy.se.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR: (a) your consent for marketing communications and cookies, (b) contractual necessity for providing our services, (c) legitimate interests for improving our services and website functionality, and (d) legal obligations for compliance and record-keeping requirements.